Obligations (report view)
Reports → Obligations (/reports/obligations) is the full list of what is owed to you and what you owe. Finance links to the same list. Use the report when you are collecting or paying, and use a document when you need to change what was billed.
Columns
Customer or responsible manager, document, branch, source, description, receivable, payable, paid, balance, payment status, created on, and created by.
| Payment status | Meaning |
|---|---|
| Unpaid | Nothing allocated |
| Partial | Some of the amount is paid |
| Paid | Balance is zero |
Obligation status on the filter is draft, in progress, done, or postponed. Done means the obligation is closed. Postponed means it was moved and should not be chased as if it were due today.
Direction is Receivable (they owe you, usually a sale) or Payable (you owe them, usually a purchase).
Add from this report
Add new can start an advance or a write-off, with the same fields as Finance → Obligations:
- Advance: customer, branch, whether the wallet moves now or you only record the obligation, wallet, currency, amount, manager, description
- Write-off: clears an amount that will not be paid, without putting cash in a wallet
Those buttons disappear when the role has Hide obligation add and edit.
Filters
Created date, customer or manager, direction, customer type (client, partner, employee, supplier), group, the contact’s manager, document contact, contact status, document type (sale, purchase, sales return, purchase return), payment status, obligation status, commission type, the four amounts, branch, currency, linked requests, last payment date, ID, description, and custom fields such as region.
Extra limits a role can set
| Switch | Effect |
|---|---|
| Show only the client’s obligations | The person sees obligations for their own contact, not the whole company |
| Hide add and edit | Read only |
| Hide “affects the business wallet” on employees | Staff cannot post an advance that moves a wallet |
| Hide obligations that have no wallet | On the contact card |
| Hide the responsible manager | The manager column and field stay off |
View can be the normal view right, plus print.
Tips
- A sale you just saved is missing: it is still a draft. Confirm it.
- Balance and the contact card disagree: check the branch and currency filters. The card may be showing every currency.
- You cannot add an advance: hide-add is on, or you lack create on obligations.