Path: Settings → Integrations (/integrations). Page title area: Add-ons and Integrations, with search and All / Connected toggles. Each card has Details and Connect buttons.
Omnichannel inbox
| Integration | Purpose | Status | Price |
|---|
| Telegram | Bot → inbox | Available | Free |
| WhatsApp Business | Messaging | Available | Free |
| Telegram Business | Messaging | Available | Free |
| Facebook Messenger | Messaging | Available | Free |
| Instagram Direct | Messaging | Available | Free |
| Integration | Purpose |
|---|
| Custom forms | Hosted public forms → contact + lead |
| Google Forms | Form intake |
Mailboxes
| Integration | Purpose |
|---|
| Microsoft Outlook | Mailbox |
| Gmail | Mailbox |
| Other email | Website mailbox, polled about every 3 minutes |
Calendars
| Integration | Purpose |
|---|
| Google Calendar | Two-way sync |
Telephony
Communications
| Integration | Purpose | Status | Price |
|---|
| SendGrid (Email) | Email delivery | Upcoming (contact support) | — |
| Dexatel (SMS) | SMS delivery | Available | Subscription |
Payments
| Integration | Status |
|---|
| Payment link | Upcoming |
Fiscal
| Integration | Status |
|---|
| Armenian Fiscal Device | Available |
Product integrations
Other
| Integration | Purpose |
|---|
| LuaCRM API | REST v1 credentials |
| LuaCRM MCP | ChatGPT / Claude / Grok via OAuth; optional API keys |
| My Lua | Customer mobile app; OTP login |
| Lua Printer | Desktop label / POS printer agent |
| Loyalty points | Bonus points ledger, redemption rates, accrual basis, expiry |